On-Demand Support

Chemical Technical Assistance & Custom Chemical Solutions

Get Expert Help

Blachford’s chemists and engineers partner with your team to resolve production challenges, recommend the right formulations, and sustain improvements. Our chemical troubleshooting services include in-plant troubleshooting chemicals, process optimization support, and guidance on regulatory and environmental standards.

• Troubleshooting sticking, wear, and coating issues

• Product formulation support and tuning existing chemistries

• Ongoing plant support—remote or on-site

More Than a Help Desk

Why Technical Assistance Matters

When production stalls, every minute counts. We go beyond Q&A to fix root causes—combining field expertise with targeted testing when needed. Whether you need Custom Chemical Solutions, rubber processing technical support, or lubricant technical services, you get practical fixes and decision-ready guidance.

Solve Problems Faster

On-site and remote triage to minimize downtime

Optimize Performance

Throughput, quality, and cost-in-use improvements

Scale What Works

Lock in gains with SOP updates and training

Two engineers in high-visibility jackets and hard hats examining a laptop in an industrial setting.

Technical Support That Works Like You Do

  • Consultation — Define the production issue, regulatory context, and success metrics 
  • Diagnostics & Validation — Apply fit-for-purpose lab methods on your actual materials to confirm root cause 
  • Optimization Support — Adjust formulas, dosing, or process windows; verify gains with targeted testing 
  • Implementation & Follow-Through — SOP updates, training, and continuous improvement with periodic checks 
Person in a lab coat and hairnet working in a laboratory setting.

Expertise On Demand

Why Manufacturers Count on Blachford Technical Assistance

Hands-On Problem Solving

Real-time troubleshooting for coating, compounding, and process issues

Custom Chemical Solutions

Recommendations backed by control of base chemistry, not just off-the-shelf fixes

Compliance Support

Documentation aligned to ISO, NSF, FSMA, and customer requirements

Proven Industry Reach

Rubber, lubricants, additives, grease, powdered metals

Global Accessibility

On-site, remote, and regional experts across North America, Europe, and Asia

Get Expert Help
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Pair Assistance with Trials & Private Label

What kind of support do you provide?

Troubleshooting, product formulation support, and compliance guidance—tailored to your process and goals.

How fast can you respond?

We provide rapid remote support and mobilize on-site assistance; many issues are addressed within hours.

Can you help with audits and regulations?

Yes—documentation for ISO 9001, NSF, FSMA/SFSF, plus customer-specific requirements.

Do you support custom chemistries?

Absolutely—our Custom Chemical Solutions team adapts formulations for your application.

Which operations do you cover?

Rubber & tire, wire drawing, welding wire, grease, powdered metals, agriculture & animal feed, food, pharma, and personal care (Rubber, wire drawing, grease support).

Can assistance be combined with other services?

Yes—many clients pair support with Product Trials or Analysis Services for deeper validation.

Do you offer ongoing improvements?

We run programs focused on process optimization support, targeting throughput, quality, and cost-in-use.
Two scientists in a laboratory setting, working on a piece of equipment.

Let’s Solve Your Challenge Together

Facing a production issue or aiming to optimize your line? Blachford’s specialists deliver the chemical technical assistance you need—backed by data, documentation, and real-world results.

Solve My Challenge